• If the connector becomes loose, it may be due to the following reasons:Worn locking mechanism: check the threads or snap for damage and replace parts if necessary.Improper installation: Re-install the connector according to the instructions to ensure that it locks in place.Vibration effects: In high vibration environments, consider using a connector with...

  • The key steps for correct installation of Connoder circular connectors are as follows:Check the interface match: Make sure that the coding, number of pins and interface type of the plug and socket are the same.Clean contact surfaces: Remove dust and dirt using anhydrous alcohol or specialised cleaner.Alignment and insertion: Gently align the plug with th...

  • Do you offer simulation analysis services?Yes, Connoder offers a comprehensive range of simulation and analysis services to help customers optimise their designs and verify performance. Simulations include:Thermal Analysis: Evaluates the thermal performance of connectors in high power applications.Stress analysis: Simulates connector stresses under diffe...

  • To ensure that Connoder circular connectors function properly in harsh environments, take the following steps:Choose the right type: Select a product with a high degree of protection.Regular maintenance: Check seals and locking mechanisms and replace if necessary.Reduce the effects of vibration: Reduce the effects of vibration on the connector by incorpo...

  • The following are common faults and troubleshooting methods for circular connectors:Poor contact: check whether the pins are bent or oxidised, clean and re-insert.Difficulty in insertion and extraction: confirm whether the locking mechanism is damaged, if necessary, replace the parts.Signal instability: test the contact resistance and insulation properti...

  • Yes, we provide design references and technical solutions for a wide range of industry sectors, covering industrial automation, communication equipment, medical instruments and other fields. If you need successful cases or design solutions for similar projects, please contact the technical support team for details. Are there standard design references?Ye...

  • Please refer to the following key factors when selecting Connoder circular connectors:Application requirements: Specify the type of signal (e.g. data transmission, power supply or sensor signal).Coding type: Select the corresponding coding according to the signal type (e.g. A-code, D-code, X-code, etc.).Number of pins: Determine the number of pins accord...

  • We attach great importance to customer feedback, you can submit it in the following ways:Online form: Visit the “Contact” page of our website and fill in the form.Email: Send your feedback to the email address.Telephone: Contact our customer service team directly.We will carefully analyse every piece of feedback and continuously improve our service quali...

  • Connoder provides comprehensive after-sales service, including but not limited to:Technical Support: Provide installation guidance, troubleshooting and maintenance advice.Repair service: testing and repairing faulty products.Training support: provide technical training for customers to help them better use and maintain the products. ...

  • No Reason Returns: Unused standard products can be returned for no reason within 7 days from the date of purchase, subject to product integrity and packaging intact.Customised products: Due to the special nature of customised products, returns are usually not supported, please confirm your needs before placing an order. ...

  • You can track the status of your order at any time in the following ways:Online Account: Log in to your official Connoder account to view order tracking and logistics information.Customer Service Support: Contact our customer service team for real-time updates.Email Notification: The system will automatically send order status updates to your registered ...

  • Connoder supports the following delivery methods:International Express: Efficient international delivery through partners such as DHL and FedEx.Sea/Air Freight: For large volume orders, flexible choice of shipping methods to reduce costs.

  • Yes, we provide detailed test reports for each batch of standard and customised circular connectors shipped from our factory. Test items include but not limited to:Mechanical performance tests: e.g. insertion and extraction life, torque strength, etc.Electrical performance tests: e.g. contact resistance, insulation resistance, voltage withstand test, etc...

  • Yes, Connoder welcomes agents from all over the world to join our partner network. We provide the following support for agents:Competitive pricing policyTechnical training and supportMarketing resourcesInventory supportIf you are interested, please contact our team for more details of co-operation.

  • Connoder supports a variety of payment methods, including but not limited to:Bank Transfer: for global customers.Letter of Credit (L/C): for large orders.PayPal: a convenient and fast way to pay for small amounts.Specific payment terms will be negotiated based on the order amount and the mode of co-operation.

  • Lead time depends on product type and order quantity:Standard products: usually 3-5 working days.Customised products: 7-15 working days depending on complexity. For expedited delivery, please communicate in advance and we will endeavour to meet your needs.

  • Connoder's MOQ varies by product type:Standard Products: Typically, there is no minimum order quantity.Custom Products: MOQ may vary depending on the design and manufacturing process, please consult with your sales representative.

  • You can obtain technical information on Connoder Circular Connectors through the following channels:Product pages: On the product pages you can download detailed product information.Downloads: Visit the Connoder website's Resource Centre to download catalogues, technical white papers and selection guides.Contact a Sales Representative: Contact our sales ...

  • The intellectual property protection problem in Connoder's customized services can be solved from the following aspects:Signing a confidentiality Agreement (NDA) : At the beginning of the project, a detailed confidentiality agreement is signed with the customer to clearly specify the rights and obligations of the two parties in the process of information...

  • In order to ensure the quality of M series circular connector customization services, you can from the following aspects:Clear technical requirements: At the beginning of the project, we should discuss and clarify all technical details with the supplier in detail, and form a written document as the standard basis for subsequent production and acceptance....

  • M-series circular connectors because of their wide range of applications and high flexibility, manufacturers usually provide a series of customized services to meet the special needs of customers. The following are common personalization options:Dimension adjustment: According to the specific requirements of the installation space or device interface, th...

  • The customization process for starting the M-Series circular connectors generally follows the following steps:Requirements analysis: First determine what your specific requirements are, list all the functional points you want to implement and any specific constraints (such as space size, operating temperature range, etc.). The more detailed and accurate ...

  • The M12 circular connectors provide a wide variety of coding options according to the requirements of different application scenarios. Here are the main types of encoding and their scope of application:A code: Suitable for sensors, actuators, IO-Link devices and peripherals, usually with 2-17 core connectors to choose from;Supports 1 Gbps Ethernet connec...

  • The M-series circular connectors offer a wide range of protection levels due to their wide range of application scenarios. These levels of protection usually follow the standards set by the International Electrotechnical Commission (IEC), such as IP65, IP67 and IP68. The following are several common levels of protection and their characteristics:IP65: Th...

  • Circular connector wiring methods mainly include the following: Crimp wiring: this method uses a crimping tool to crimp the metal part of the connector to the wire or terminal to form a strong electrical connection. Crimp wiring is suitable for high-frequency and high-current applications with high connection strength, and is commonly used in automation ...

  • The M12 name comes from the metric thread on the coupling nut and mating socket of most connectors. They are basically 12 mm diameter fasteners with an M12 thread.

  • For data applications, there are five main types of M12 connectors with key positions A, B, C, D or X. These connectors are available with 2, 3, 4, 5, 6, 8, 12, or 17 pins. Depending on the number of signals, type of signals, type of interface involved in the connection, and the connector code.

  • M8 connectors, with an 8-mm circular coupler, are specifically used in industrial automated systems, typically linking sensors, actuators, and switches. M8 connectors can be used for similar applications as M12, but have a smaller footprint incorporating an 8mm threaded head.

  • The M12 connector is a circular connector with a 12 mm locking thread. Suitable for factory automation applications, actuators, sensors, industrial Ethernet and fieldbus, etc. M12 connectors are also useful in flushing and corroding environments. They are available with 2,3, 4, 5, 6, 8, 12,and 17 pins.

  • Yes, Connoder offers 1-2 free standard samples on a trial basis for customers to verify product performance and fit. Please provide the following information when requesting a sample:Required product model and quantityDescription of application scenarioDescription of sample usageSample requests are usually processed within 1-3 business days, with specifi...

  • You can get a quotation for Connoder Circular Connectors by: Fill out the online request for quotation form, indicating the desired product model, quantity and special requirements. Contact a sales representative directly with detailed information about your requirements. We will provide you with an accurate quotation within 24 hours. If you need to get...

  • 1. Industrial Circular ConnectorsSuitable for industrial machinery and equipment. Offers high durability and resistance to environmental factors like dust and moisture. Often used in automation and control systems. 2. Audio-Visual Circular Connectors Designed for audio and video applications. Ensures reliable connections for microphones, camera...

  • The M Series Circular connector is an electrical connector designed for industrial automation, communications, medical devices, and other areas that require robust, reliable connections. Known for their screw-lock design, these connectors ensure a stable connection even in vibration or harsh environments. The M Series circular connector family ...